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Managed Services refer to the practice of outsourcing the maintenance of a range of functions and processes for improved operations and reduced costs. In simple terms, Managed Services is designed for handling the daily operations of specialized applications. It helps your in-house IT teams to focus more on strategic IT programs rather than on maintaining these applications. Managed Services can also free up your team to concentrate more on core business objectives and competencies.
End User Computing
End User Computing is the term used for technologies that IT professionals use to manage, deploy, or secure data, applications, and devices that workers need to perform their jobs. The main components include mobile computing, virtual desktop computing, and physical desktop computing. All these components use many different technologies.
Project Management
Project Management is the process of leading a team to complete deliverables and hitting goals within a given timeframe. It involves planning, documenting, tracking, and ensuring efficient communication during the entire lifecycle of a project. The goal of project management is to successfully complete a project and deliver expected results within the scope, budget, and constraints of time.
Maintenance & Support
Maintenance and Support Services mainly cover troubleshooting and helpdesk needs. They are also one of the most popular Managed Services available out there. Maintenance and Support Services can take care of everyday problems like software updates, password resets, and so on. Support is available for devices such as laptops, smartphones, tablets, and printers.
Quality & Testing
Quality Assurance is about reviewing software or other products to ensure that it meets their specifications and requirements. It is a way of avoiding errors in the project's product or service so that there are no problems created for stakeholders later on. Testing refers to the process of checking the correctness and functionality of software according to specified user requirements. It helps to improve the quality, reliability, and efficiency of any system.